![]() Clear data for the Google Play Store app or reinstall Kaspersky Password Manager.If the Internet connection is lost while purchasing, the synchronization between the local Google Play database and cloud Google Play database fails.To do so, go to Settings > Battery > Close apps after screen lock ( App launch) and turn the Kaspersky Password Manager switch to OFF. On HUAWEI/HONOR devices, you must disable lock screen cleanup for Kaspersky Password Manager in order for the app to work properly.On Android Q devices, the app clears the clipboard regardless of where its contents came from.Kaspersky Safe Kids content filtering is not applied to websites that you open from Kaspersky Password Manager.Issues with autofilling logins and passwords in Chrome. On Xiaomi devices, you can add Kaspersky Password Manager to the list of apps that are allowed to run in the background. If Kaspersky Password Manager stops responding, the sync will continue the next time the app is started.On HUAWEI/HONOR devices, you can add Kaspersky Password Manager to the list of apps that are never stopped by the system when the device is blocked.This may be due to specifics of the firmware. On certain devices, logins and passwords may not be autofilled or may not be autofilled correctly in Chrome. ![]() If the problem persists, restart the device or contact Technical Support.
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